Returns Policy

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Returns:

Purchaser may return goods purchased from us for a store credit within 30 days of original purchase, provided the purchased items are unopened and in “like-new” condition.  Any shipping costs for returns will be at the sole expense of the buyer.  The returned items must include a copy of the receipt, your e-mail address, phone number and shipping address.  Items sold as part of a “sale” are considered “final sale” and not eligible for return. 

 

Damaged Goods:

We make every effort to ensure safe delivery of your purchased items.  If your purchased items are damaged in transit, we will replace them.  Simply contact our customer service via email and we will facilitate getting you a shipping label to return the damaged items to us.  We will replace the damaged item with an identical replacement item (whenever possible) at no additional cost.   In the event a purchased item is no longer available, we will make every effort to replaced it with a similar item.  When returning damaged goods, we require the following information to be included in the request for return: original receipt, your email address, phone number and shipping address.

Send all returns to:

Sheridan Art and Designs, LLC

Attn: Returns  

5865 Falon Way

San Jose, Ca  95123